Using Restaurant Pagers to Increase Customer Satisfaction

Ever since the LRS’s invention of the pagers for restaurants in the late 80s, the way restaurant owners manage their waiting lists has been revolutionized. Restaurant paging systems are an excellent tool to help improve customer service and increase sales. Communication between the kitchen and floor staff is seamless; seating becomes efficient, and the entire restaurant atmosphere is less hectic and serene. However, the greatest benefit of the pager system for restaurants is the level of customer satisfaction it affords.

Here is how restaurant pagers increase customer satisfaction

Locate guests more promptly and increase your table turns. You want your restaurant to be full, but this can sometimes be chaotic. Using pagers for restaurants will reduce this chaos! A system such as iQueue, for example, enables you to monitor available tables electronically. It also links the customers’ pagers to your system. This means there will be faster table turns and clients will be seated more quickly.

Establish a quieter and organized waiting atmosphere

Often, when the restaurant is busy, getting a server’s attention can be difficult. This makes the customer feel uncomfortable as they have to call out and wave at the servers to get their attention. The Long Range System eliminates this awkwardness since customers are able to simply push a button to get the help they need from the staff.

Customers have the freedom to go outside or visit the bar

With pager system for restaurants, customers can relax and enjoy the entire dining experience. Instead of crowding the lobby, customers can go onto the patio or bar with the pager and get comfortable, while waiting to be alerted when tables become available. Also, customers are more likely to use more cash on drinks and appetizers, thus increasing revenue for your restaurant.

The good thing is that the LRS consolidates mobile text messaging with restaurant pagers so, you can send text updates to the guests’ phones to alert them on the available space wherever they are.

Boosts staff efficiency

Restaurant Paging systems allow staff to be paged immediately the food is ready and still hot. This eliminates reheats and also increases server efficiency.

Restaurant pagers are an important aspect of improving customer satisfaction. You will be able to turn tables faster, seat more guests and boost the revenue of your restaurant. With just a flash, beep, vibration or voice message, restaurant pagers will help your guests know that their table is ready. If your customers are quickly and efficiently served and entertained, they will likely recommend your restaurant to friends and family and also become repeat customers.

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